Using Twitter For Customer Service @VirginMedia

Recently I had a bad experience with Virgin Media when I moved out of my last house. There was some fine print that meant when I upgraded my broadband, they actually just started a new 12 month contract (even though I’d been with them for 2 years). They then sent me a bill for the… Read more →

Twitter Flickr Mashup Concept

Below is a mock-up of one of the concepts that is included in the final major project. The basis is a JavaScript widget that users can paste into any web page that allows them to post that page directly to twitter with a tinyURL already in place. The benefit of a JavaScript widget is that… Read more →